207 Reviews Found
Confirmed Service Customer
Went in for oil change done with 1 hour car was washed cleaner than when went in.
Larry B.
ORCHARD PARK
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Business Response
Dear Larry, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC - Service and we hope to see you again.
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Business Response
Dear Timothy, We appreciate your positive review about your recent experience with us! Thank you again for choosing Cappellino Chevrolet INC - Service and we hope to see you again.
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Confirmed Service Customer
Service manager was high energy and on the ball. Was completely satisfied with my service appointment.
Benjamin S.
FORESTVILLE
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Business Response
Dear Benjamin, Thanks for highlighting some of our staff who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Business Response
Dear Frances, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Confirmed Service Customer
Came for I tire rotation and oil change. Mark explained everything. It was done quick and efficiently
Sandy P.
HAMBURG
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Business Response
Dear Sandy, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Confirmed Service Customer
Road side service was horrible. The wait to get parts was sad that it reflected on the dealership when it really is gm
Anna L.
HAMBURG
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Confirmed Service Customer
Had an appointment and was taken right on time
Thomas K.
BLASDELL
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Business Response
Dear Thomas, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Confirmed Service Customer
After numerous phone calls, my job was completed. I was satisfied.
Joan S.
HAMBURG
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Business Response
Dear Joan, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Confirmed Service Customer
I made a diagnostic appointment because a mechanic shop notified me that my turbo was leaking oil and that my coolant was dropping quick. When I arrived, I was told that without a check engine light there was nothing they could do. They didn't put it on a lift or put any effort in solving the problem. I was there less than 10 minutes when I was told I can "go on my merry way." The issue is continuing so I made an additional appointment at another dealership.
Ashley W.
HAMBURG
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Business Response
Dear Richard, Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Business Response
Dear Linda, We are very happy to have provided you with such a good experience! Thank you again for choosing Cappellino Chevrolet INC - Service and we hope to see you again.
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Business Response
Dear Eric, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC - Service and we hope to see you again.
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Business Response
Dear Lynne, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Confirmed Sales Customer
We were very happy with our experience at Cappillino in Boston, NY. Our sales person was Tom Grisnell and he was wonderful. The finance person, Karen was also great. We were very pleased with the entire experience. Most importantly, it was crucial that the vehicle that I purchased was made in the USA- and I was pleased to hear that it was.
Kenneth P.
ARCADE
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Business Response
Dear Kenneth, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If there's anything further we can do for you, we are happy to help!
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Business Response
Dear Garry, We're glad to hear you found our staff was so friendly and welcoming! Thank you again for choosing Cappellino Chevrolet INC - Service and we hope to see you again.
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Confirmed Service Customer
With my very busy work schedule, I had a morning open up the next day to get my Tahoe serviced. Mark was able set an appointment and squeeze me in, thank you. The next morning Dave greeted me and got my Tahoe completed in record time. The service crew once again provided outstanding customer service. Thank you all.
Laurie H.
BOSTON
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Business Response
Dear Laurie, Thanks for highlighting some of our staff who helped make this such a great experience! We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Cappellino Chevrolet INC - Service and we hope to see you again.
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Business Response
Dear Karen, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Confirmed Service Customer
Everything was done efficiently and successfully. The folks there are great to work with.
Sandra N.
ORCHARD PARK
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Business Response
Dear Sandra, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Business Response
Dear Kipp, Congratulations on your new vehicle! We sincerely value your business and are glad we made the buying process smooth! Have a good day!
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Confirmed Service Customer
people are very kind. they let you know what's going on with your car
Melody L.
BOSTON
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Business Response
Dear Melody, We are glad that you found our staff members to be kind and informative! Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!