203 Reviews Found

Business Response
Dear Timothy, Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Was this review helpful?

Business Response
Dear Viola, Congratulations on your new vehicle! We're glad to hear you found our staff was so knowledgeable and friendly! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Was this review helpful?
Confirmed Sales Customer
Went out of her way to get a car with opions I liked from another dealership
John B.
HAMBURG

Business Response
Dear John, Congratulations on your new vehicle! We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Cappellino Chevrolet INC and have a good day.
Was this review helpful?
Confirmed Sales Customer
Our salesperson, Caren, was wonderful! She was patient and helpful, explaining all details. She took time with us and was not rushed. The day we picked up our new truck, she once again took the time, explaining and setting up the truck with our preferences. Great experience! This is our third lease with Cappellino Chevrolet. Have always been treated well.
Paul K.
BOSTON

Business Response
Dear Paul, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your repeated business and look forward to your next visit!
Was this review helpful?
Confirmed Sales Customer
Caren is a top notch rep. She’s very efficient and knowledgeable about Chevrolet products. When leasing or buying, she takes care of everything very well. This is at least our third experience with her assistance.
Paul B.
GREAT VALLEY

Business Response
Dear Paul, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your repeated business and look forward to your next visit!
Was this review helpful?

Business Response
Dear Noel, Congratulations on your new vehicle! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Was this review helpful?
Confirmed Service Customer
Everybody there was very friendly and knowledgeable You have a great team
Liborio B.
BLASDELL

Business Response
Dear Liborio, We're glad to hear you found our staff was so knowledgeable and friendly! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
Was this review helpful?

Business Response
Dear Robert, Congratulations on your new vehicle! We are glad that you found our sales staff to be so professional! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Was this review helpful?
Confirmed Service Customer
Friendly, quickly greeted me and explained what was happening. Spent time answering my questions. Service completed timely!
Joseph T.
WEST VALLEY

Business Response
Dear Joseph, We are glad that you found our service staff to be so friendly and knowledgeable! Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
Was this review helpful?

Business Response
Dear Gary, Congratulations on your new vehicle! Thanks for your kind comments about our team. We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Sales Customer
Nice experience. Excellent staff. Quick turn around.
Anthony B.
CHEEKTOWAGA

Business Response
Dear Anthony, We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
Was this review helpful?

Business Response
Dear Kim, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
Was this review helpful?
Confirmed Sales Customer
Tyler Conklin was the best salesperson I ever dealt with. He was very accommodating and explained everything to me. I've called him several times since I purchased the the car to explain how certain things worked on the car and where they were located. I would highly recommend him.
Linda O.
DELEVAN

Business Response
Dear Linda, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Courteous.and for me out the door fast for a oil change
Ronald V.
HAMBURG

Business Response
Dear Ronald, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
Was this review helpful?
Confirmed Sales Customer
Caren Stevens my salesperson went above and beyond to help me with the purchase of my new vehicle.
Karen B.
ORCHARD PARK

Business Response
Dear Karen, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
Was this review helpful?

Business Response
Dear Gill, We're happy to hear you had such a positive experience with our team! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
Was this review helpful?
Confirmed Sales Customer
Caren and Al at Cappellino Chevrolet were wonderful to work with. They were extremely accommodating and sensitive to my new vehicle purchase needs and expectations. It's important to note that my wife had a very positive past experience working with Caren on acquiring her current leased vehicle. Although everyone would love more allowance on their Trade-in, overall I believe the deal on my new Corvette was fair. The whole experience was handled smoothly and professionally. Caren went above and beyond to secure a GM Extended Warranty on the new vehicle - at a fair price. The dealership's showroom and service area present very nicely and all the staff encountered were very pleasant and polite. What was particularly impressive is that the new car delivery area is located inside in a large, very well lit and comfortable space, where the vehicle can be closely and thoroughly examined. The vehicle was presented in immaculate condition inside and out. Caren provided a thorough introduction to the vehicle's many features and spent the time to familiarize me with all the new technology - very impressive! Having had numerous very positive prior experiences with this dealership's service department, I look forward to having all necessary maintenance performed there. Totally unexpected was the nice send-off with a bouquet of flowers and a Cappellino coffee mug. I highly recommend that any potential car buyers (particularly considering a Corvette) consider Cappellino Chevrolet.
Angelo A.
ELMA

Business Response
Dear Angelo, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We sincerely value your repeated business and look forward to your next visit! Have a good day!
Was this review helpful?
Confirmed Service Customer
Fast service; All work was performed as expected.
Patricia P.
EAST AURORA

Business Response
Dear Patricia, We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
Was this review helpful?
Confirmed Service Customer
I received excellent service at Cappellino's Chevrolet. The staff is helpful and courteous every time I have visited.
Constance F.
BLASDELL

Business Response
Dear Constance, We're glad to hear you found our staff was so courteous and helpful! We sincerely value your repeated business and look forward to your next visit!
Was this review helpful?

Business Response
Dear Charles, We are very happy to have provided you with such a positive experience! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.