206 Reviews Found
Confirmed Sales Customer
Jacquie was awesome and made the whole process so much better than what it normally is. Happy with my truck!
Lynsey D.
CHEEKTOWAGA
Business Response
Dear Lynsey, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Business Response
Dear Kathy, It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Business Response
Dear Adi, Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Business Response
Dear Kristen, Thank you for choosing Cappellino Chevrolet INC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
This truck buying experience has been the best I have ever had. Tom Grinsell was helpful, friendly and so happy that I was able to get into my new truck. I would tell any person looking for a new vehicle to go to any Cappellino dealership. I picked up the truck with a friend who was visiting from Long Island. He was blown away how easy it was to turn in a leased vehicle and get a new one. They had all my paperwork completed and all I had to do was sign. Not only was it quick and easy, I felt that I was part of the family there. Well, done!
Douglas W.
EAST AURORA
Business Response
Dear Douglas, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We're pleased to know we have been able to exceed your expectations and really help you out! Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
scheduled maintenance was completed within a reasonable time and was able to review with service manager.
Joe W.
ELMA
Business Response
Dear Joe, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC - Service and we hope to see you again soon!
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Confirmed Sales Customer
I live in Lancaster and drive out to your dealership to work with Caren Stevens and your team. Everyone is amazing!! I have purchased my last 5, 6 vehicles from Caren (my family goes to Caren too). I posted a Google review the day I picked up my Colorado because I wanted to share how wonderful you guys are.
Jill S.
LANCASTER
Business Response
Dear Jill, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your repeated business and if you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Confirmed Service Customer
The Service Dept is customer friendly, is run smoothly, and the service is done in a timely manner. They even reminded me about the GM points that saved me money on my bill.
Nila P.
LAKE VIEW
Business Response
Dear Nila, We're pleased to know we have been able to exceed your expectations and really help you out! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Dave service manager was very professional and courteous. Very pleased with dealership as a whole. Sales, Caren, and service. Keep up the good work
Andrew P.
LAKE VIEW
Business Response
Dear Andrew, Thanks for highlighting some of our staff who helped make this such a great experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Went in for oil change done with 1 hour car was washed cleaner than when went in.
Larry B.
ORCHARD PARK
Business Response
Dear Larry, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC - Service and we hope to see you again.
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Business Response
Dear Timothy, We appreciate your positive review about your recent experience with us! Thank you again for choosing Cappellino Chevrolet INC - Service and we hope to see you again.
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Confirmed Service Customer
Service manager was high energy and on the ball. Was completely satisfied with my service appointment.
Benjamin S.
FORESTVILLE
Business Response
Dear Benjamin, Thanks for highlighting some of our staff who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Business Response
Dear Frances, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Confirmed Service Customer
Came for I tire rotation and oil change. Mark explained everything. It was done quick and efficiently
Sandy P.
HAMBURG
Business Response
Dear Sandy, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Confirmed Service Customer
Road side service was horrible. The wait to get parts was sad that it reflected on the dealership when it really is gm
Anna L.
HAMBURG
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Confirmed Service Customer
Had an appointment and was taken right on time
Thomas K.
BLASDELL
Business Response
Dear Thomas, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Confirmed Service Customer
After numerous phone calls, my job was completed. I was satisfied.
Joan S.
HAMBURG
Business Response
Dear Joan, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Confirmed Service Customer
I made a diagnostic appointment because a mechanic shop notified me that my turbo was leaking oil and that my coolant was dropping quick. When I arrived, I was told that without a check engine light there was nothing they could do. They didn't put it on a lift or put any effort in solving the problem. I was there less than 10 minutes when I was told I can "go on my merry way." The issue is continuing so I made an additional appointment at another dealership.
Ashley W.
HAMBURG
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Business Response
Dear Richard, Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Business Response
Dear Linda, We are very happy to have provided you with such a good experience! Thank you again for choosing Cappellino Chevrolet INC - Service and we hope to see you again.