202 Reviews Found
Business Response
Dear Kim, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
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Confirmed Sales Customer
Tyler Conklin was the best salesperson I ever dealt with. He was very accommodating and explained everything to me. I've called him several times since I purchased the the car to explain how certain things worked on the car and where they were located. I would highly recommend him.
Linda O.
DELEVAN
Business Response
Dear Linda, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Courteous.and for me out the door fast for a oil change
Ronald V.
HAMBURG
Business Response
Dear Ronald, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Confirmed Sales Customer
Caren Stevens my salesperson went above and beyond to help me with the purchase of my new vehicle.
Karen B.
ORCHARD PARK
Business Response
Dear Karen, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
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Business Response
Dear Gill, We're happy to hear you had such a positive experience with our team! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Confirmed Sales Customer
Caren and Al at Cappellino Chevrolet were wonderful to work with. They were extremely accommodating and sensitive to my new vehicle purchase needs and expectations. It's important to note that my wife had a very positive past experience working with Caren on acquiring her current leased vehicle. Although everyone would love more allowance on their Trade-in, overall I believe the deal on my new Corvette was fair. The whole experience was handled smoothly and professionally. Caren went above and beyond to secure a GM Extended Warranty on the new vehicle - at a fair price. The dealership's showroom and service area present very nicely and all the staff encountered were very pleasant and polite. What was particularly impressive is that the new car delivery area is located inside in a large, very well lit and comfortable space, where the vehicle can be closely and thoroughly examined. The vehicle was presented in immaculate condition inside and out. Caren provided a thorough introduction to the vehicle's many features and spent the time to familiarize me with all the new technology - very impressive! Having had numerous very positive prior experiences with this dealership's service department, I look forward to having all necessary maintenance performed there. Totally unexpected was the nice send-off with a bouquet of flowers and a Cappellino coffee mug. I highly recommend that any potential car buyers (particularly considering a Corvette) consider Cappellino Chevrolet.
Angelo A.
ELMA
Business Response
Dear Angelo, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We sincerely value your repeated business and look forward to your next visit! Have a good day!
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Confirmed Service Customer
Fast service; All work was performed as expected.
Patricia P.
EAST AURORA
Business Response
Dear Patricia, We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Confirmed Service Customer
I received excellent service at Cappellino's Chevrolet. The staff is helpful and courteous every time I have visited.
Constance F.
BLASDELL
Business Response
Dear Constance, We're glad to hear you found our staff was so courteous and helpful! We sincerely value your repeated business and look forward to your next visit!
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Business Response
Dear Charles, We are very happy to have provided you with such a positive experience! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Confirmed Service Customer
Always a great dealership! Service department is fantastic.
Jason C.
BOSTON
Business Response
Dear Jason, Thank you for your kind review; we are happy to pass along your comments to the team here at Cappellino Chevrolet INC!
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Confirmed Sales Customer
Jacquie was awesome and made the whole process so much better than what it normally is. Happy with my truck!
Lynsey D.
CHEEKTOWAGA
Business Response
Dear Lynsey, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Business Response
Dear Kathy, It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Business Response
Dear Adi, Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Business Response
Dear Kristen, Thank you for choosing Cappellino Chevrolet INC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
This truck buying experience has been the best I have ever had. Tom Grinsell was helpful, friendly and so happy that I was able to get into my new truck. I would tell any person looking for a new vehicle to go to any Cappellino dealership. I picked up the truck with a friend who was visiting from Long Island. He was blown away how easy it was to turn in a leased vehicle and get a new one. They had all my paperwork completed and all I had to do was sign. Not only was it quick and easy, I felt that I was part of the family there. Well, done!
Douglas W.
EAST AURORA
Business Response
Dear Douglas, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We're pleased to know we have been able to exceed your expectations and really help you out! Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
scheduled maintenance was completed within a reasonable time and was able to review with service manager.
Joe W.
ELMA
Business Response
Dear Joe, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC - Service and we hope to see you again soon!
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Confirmed Sales Customer
I live in Lancaster and drive out to your dealership to work with Caren Stevens and your team. Everyone is amazing!! I have purchased my last 5, 6 vehicles from Caren (my family goes to Caren too). I posted a Google review the day I picked up my Colorado because I wanted to share how wonderful you guys are.
Jill S.
LANCASTER
Business Response
Dear Jill, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your repeated business and if you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Confirmed Service Customer
The Service Dept is customer friendly, is run smoothly, and the service is done in a timely manner. They even reminded me about the GM points that saved me money on my bill.
Nila P.
LAKE VIEW
Business Response
Dear Nila, We're pleased to know we have been able to exceed your expectations and really help you out! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Dave service manager was very professional and courteous. Very pleased with dealership as a whole. Sales, Caren, and service. Keep up the good work
Andrew P.
LAKE VIEW
Business Response
Dear Andrew, Thanks for highlighting some of our staff who helped make this such a great experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Went in for oil change done with 1 hour car was washed cleaner than when went in.
Larry B.
ORCHARD PARK
Business Response
Dear Larry, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC - Service and we hope to see you again.