205 Reviews Found
Confirmed Service Customer
I was very happy with the service given me. Thanks, and keep up the good work.
Mark B.
GLENWOOD
Business Response
Dear Mark, Thank you for your kind review; we are happy to pass along your comments to the team here at Cappellino Chevrolet INC! Have a good day!
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Confirmed Service Customer
It has been very good since the beginning I purchased 2 vehicles from you Caren Stevens was the selling agent on both vehicles very pleasant experience from sale to service and it continues to the present time
Patsy L.
ORCHARD PARK
Business Response
Dear Patsy, We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
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Business Response
Dear Robert, We're glad to hear you found our staff was so professional and thorough! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Confirmed Service Customer
Dave Franklin was extremely helpful and kept me informed throughout the repair.
Joe W.
ELMA
Business Response
Dear Joe, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
My truck was in for a GM recall; Mark the customer service rep, was very thorough in prep my truck for the technician to work on it, floor mat and seat cover to protect the vehicle. Also a shuttle service took me back to my house so I wouldn't have to wait at the dealer, since the recall was going to take about 3 hours. When the truck was ready Mark called me and the truck was ready when I arrived.
Gary P.
BOSTON
Business Response
Dear Gary, Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Cappellino Chevrolet INC
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Business Response
Dear Daniel, We are glad that you had a positive experience with our service department! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Business Response
Dear Frances, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Business Response
Dear Frances, Thank you for your kind review; we are happy to pass along your comments to the team here at Cappellino Chevrolet INC! Have a good day!
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Business Response
Dear Bradley, We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Business Response
Dear Garry, We're glad to hear you found our staff was so friendly and helpful! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Confirmed Service Customer
Easy to make an appointment, fast service and the end result was very good.
Agatha S.
HAMBURG
Business Response
Dear Agatha, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Confirmed Service Customer
They fixed it right away and I thank them so much. They are the best thank you
Caren S.
BLASDELL
Business Response
Dear Caren, We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Confirmed Service Customer
In for oil change & tire rotation. Out with 1 hour
Larry B.
ORCHARD PARK
Business Response
Dear Larry, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Confirmed Service Customer
Fast , courteous service . Service advisors are very friendly and make me feel valued
Richard G.
HAMBURG
Business Response
Dear Richard, It is great to hear everything was done quickly and to your satisfaction! Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Confirmed Service Customer
Came in for oil change, tire rotation, and other concerns. Never received tire rotation. Inform tech rear speakers aren't working properly and had nail in front right tire. Was informed tire was not repairable do to placement of nail, and never attempted to fix speakers.
George P.
HAMBURG
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Confirmed Sales Customer
Salesman was new so lacking experience was definitely noticeable. Truck was dirty, animal hair through out truck, dash dirty, interior molding dirty, console filthy, seats have notable white dirt spots, inside windshield dirty, and deep scratches in truck bed. Took over 1.5 hours to detail after arriving home.
Matthew H.
ARCADE
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Confirmed Service Customer
This was my first time getting my car serviced here. Consultant was courteous and responsive to my questions. 7500 mile service completed in 30 minutes , very satisfied.
Edward W.
CHEEKTOWAGA
Business Response
Dear Edward, We're glad to hear you found our staff was so courteous and helpful! Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Business Response
Dear Caren, We are very happy to have provided you with such a great experience! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Business Response
Dear Holly, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with our service department! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Excellent welcoming dealership, made me feel right at home. Great people and will do business with them again
Michael E.
DERBY
Business Response
Dear Michael, Congratulations on your new vehicle! We are happy to pass along your comments to the team here at Cappellino Chevrolet INC! Thank you again for choosing Cappellino Chevrolet INC and we look forward to working with you in the future!